FG77 Privacy Policy

FG77 ("we", "us", "our") operates the online gaming platform accessible at fg77.one (the "Platform"). We are committed to safeguarding the privacy and personal data of every player who registers and uses our services. This Privacy Policy describes how FG77 collects, uses, stores, shares, and protects your personal information in connection with your use of the Platform.

This Privacy Policy applies to all personal data collected through the FG77 Platform, including data collected during account registration, gameplay, deposits and withdrawals, customer support interactions, and your general browsing of the Platform. It applies to all players regardless of their location within the Philippines — whether you are playing from Metro Manila, Cebu City, Davao, Quezon City, Makati, or anywhere else in the country.

FG77 processes personal data in accordance with the Republic Act No. 10173, also known as the Data Privacy Act of 2012 of the Philippines, and its implementing rules and regulations. We are committed to ensuring that your personal data is handled lawfully, fairly, and transparently.

By accessing or using the FG77 Platform, you confirm that you have read, understood, and agree to the collection and use of your personal data as described in this Privacy Policy. If you do not agree with any part of this policy, you should discontinue use of the Platform and may request account closure in accordance with our Terms and Conditions.

FG77 collects only the personal data that is necessary to provide you with a safe, compliant, and enjoyable gaming experience. The categories of personal data we collect are described below.

2.1 Identity & Contact Data

When you register an account on FG77, we collect your full legal name, date of birth, residential address, email address, and mobile number. This information is required to verify your identity, confirm your eligibility to use the Platform (including the 21+ age requirement), and communicate with you about your account.

2.2 Identity Verification Documents

As part of our Know Your Customer (KYC) process, we may collect copies of government-issued identification documents such as a Philippine passport, driver's licence, SSS ID, UMID, or PhilSys National ID. We may also collect proof of address documents and proof of payment method ownership. These documents are used solely for identity verification and anti-money laundering compliance purposes.

2.3 Financial Data

We collect information about your deposits and withdrawals, including transaction amounts, dates, and the payment methods used. FG77 accepts payments via GCash, PayMaya, BPI, BDO, and Metrobank. We do not store full payment credentials such as complete card numbers or full GCash PINs — payment processing is handled by our regulated third-party payment processors.

2.4 Gaming Activity Data

We collect records of your gameplay on the FG77 Platform, including the games you play, bet amounts, game outcomes, session durations, and bonus usage. This data is used to operate the Platform, detect fraud, and support responsible gaming monitoring.

2.5 Technical & Device Data

We automatically collect certain technical data when you access the Platform, including your IP address, browser type and version, operating system, device identifiers, and referring URLs. This data helps us maintain Platform security, detect suspicious activity, and improve the user experience.

2.6 Communications Data

If you contact FG77 customer support via live chat or email, we retain records of those communications, including the content of your messages and any attachments you provide. This data is used to resolve your queries and improve our support services.

FG77 collects your personal data through the following means:

• Direct interactions: Data you provide when registering an account, completing KYC verification, making deposits or withdrawals, contacting customer support, or participating in promotions;
• Automated technologies: Data collected automatically when you access the Platform, including cookies, web beacons, server logs, and similar tracking technologies (see Section 7 for full details);
• Third-party sources: Data received from payment processors (such as GCash and PayMaya) to confirm transaction status, and from identity verification service providers used to support our KYC process;
• Publicly available sources: In limited circumstances, we may verify information against publicly available records where required for compliance purposes.

FG77 uses your personal data for the following purposes:

FG77 will not use your personal data for any purpose that is incompatible with the purposes listed above without first obtaining your explicit consent or as otherwise required by applicable Philippine law.

Under the Data Privacy Act of 2012 and its implementing rules, FG77 processes your personal data on the following legal bases:

• Contractual necessity: Processing required to fulfil our obligations to you under the FG77 Terms and Conditions, including account management, payment processing, and game provision;
• Legal obligation: Processing required to comply with applicable Philippine laws, including anti-money laundering regulations, gaming regulations, and tax reporting obligations;
• Legitimate interests: Processing carried out for FG77's legitimate business interests, including fraud prevention, Platform security, and responsible gaming monitoring, where such interests are not overridden by your rights and interests;
• Consent: Processing based on your freely given, specific, and informed consent — primarily for direct marketing communications. You may withdraw your consent at any time by contacting FG77 support or updating your account preferences.

FG77 does not sell, rent, or trade your personal data to third parties for their own marketing purposes. We share your personal data only in the following limited circumstances:

• Payment processors: We share necessary financial and identity data with our payment processing partners — including GCash, PayMaya, BPI, BDO, and Metrobank — to facilitate deposits and withdrawals. These processors are bound by their own privacy policies and applicable Philippine financial regulations;
• Identity verification providers: We may share identity documents with regulated third-party KYC service providers to support our age and identity verification obligations;
• Regulatory and law enforcement authorities: We are required by Philippine law to disclose certain player data to regulatory bodies, law enforcement agencies, and anti-money laundering authorities upon lawful request. This includes reporting obligations under the Anti-Money Laundering Act (AMLA) and applicable gaming regulations;
• Technology and service providers: We share data with trusted technology partners who assist in operating the Platform, including cloud hosting providers, cybersecurity firms, and analytics providers. All such partners are contractually bound to process data only on FG77's instructions and in accordance with applicable data protection law;
• Business transfers: In the event of a merger, acquisition, or sale of all or part of FG77's business, your personal data may be transferred to the acquiring entity, subject to equivalent data protection obligations.

FG77 uses cookies and similar tracking technologies to operate and improve the Platform. A cookie is a small text file placed on your device when you visit the Platform. Cookies help us remember your preferences, keep you logged in, and understand how players use the Platform.

7.1 Types of Cookies We Use

• Strictly necessary cookies: Essential for the Platform to function. These include session cookies that keep you logged in and security cookies that protect against fraudulent activity. These cannot be disabled;
• Functional cookies: Remember your preferences such as language settings and display options to personalise your experience on the Platform;
• Analytics cookies: Help us understand how players navigate the Platform, which games are most popular, and where technical issues occur. Data collected is aggregated and anonymised where possible;
• Marketing cookies: Used to deliver relevant promotional content about FG77 offers and events. These are only placed with your consent.

7.2 Managing Cookies

You can control and manage cookies through your browser settings. Most browsers allow you to refuse or delete cookies. Please note that disabling certain cookies may affect the functionality of the FG77 Platform — in particular, disabling strictly necessary cookies may prevent you from logging in or accessing certain features.

FG77 retains your personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable Philippine law. The following general retention periods apply:

Upon expiry of the applicable retention period, FG77 will securely delete or anonymise your personal data in accordance with our internal data disposal procedures. Where data is anonymised, it may be retained indefinitely for statistical and analytical purposes.

FG77 takes the security of your personal data seriously and implements a range of technical and organisational measures to protect it against unauthorised access, disclosure, alteration, or destruction. Our security measures include:

• SSL/TLS encryption: All data transmitted between your device and the FG77 Platform is encrypted using industry-standard SSL/TLS protocols, the same level of protection used by major Philippine banks such as BPI, BDO, and Metrobank;
• Secure data storage: Personal data is stored on secure servers with restricted access controls. Access to personal data is limited to authorised FG77 personnel who require it to perform their job functions;
• Two-factor authentication: FG77 supports two-factor authentication for player accounts to provide an additional layer of security against unauthorised access;
• Regular security audits: FG77 conducts regular security assessments and penetration testing to identify and address potential vulnerabilities in the Platform;
• Staff training: All FG77 personnel who handle personal data receive regular training on data protection obligations and security best practices.

Under the Data Privacy Act of 2012, you have the following rights in relation to your personal data held by FG77:

• Right to be informed: You have the right to be informed about how your personal data is collected and processed. This Privacy Policy fulfils that obligation;
• Right of access: You have the right to request a copy of the personal data FG77 holds about you, along with information about how it is being used;
• Right to rectification: You have the right to request correction of any inaccurate or incomplete personal data we hold about you. You can update basic account information directly through your FG77 account settings;
• Right to erasure: You have the right to request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to FG77's legal retention obligations;
• Right to object: You have the right to object to the processing of your personal data for direct marketing purposes at any time. You may also object to processing based on legitimate interests where you have grounds relating to your particular situation;
• Right to data portability: You have the right to receive your personal data in a structured, commonly used, and machine-readable format, and to transmit that data to another controller where technically feasible;
• Right to withdraw consent: Where processing is based on your consent, you have the right to withdraw that consent at any time without affecting the lawfulness of processing carried out prior to withdrawal.

To exercise any of the above rights, please contact FG77's Data Protection Officer via the contact details provided in Section 13 of this Privacy Policy. FG77 will respond to all data rights requests within thirty (30) days of receipt, in accordance with the requirements of the Data Privacy Act of 2012. In complex cases, this period may be extended by a further two months, in which case we will notify you of the extension and the reasons for it.

If you are not satisfied with FG77's response to your data rights request, you have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines.

If FG77 discovers or is notified that personal data has been collected from an individual under the age of 21, we will immediately close the relevant account, delete all associated personal data, and return any deposited funds. If you believe that a minor has registered an account on the FG77 Platform, please contact us immediately using the details in Section 13.

FG77 employs age verification measures during the registration process and as part of our ongoing KYC programme to prevent underage access to the Platform. These measures include verification of government-issued identification documents confirming date of birth.

FG77 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable Philippine law, or regulatory requirements. When we make material changes to this policy, we will notify registered players by email or by posting a prominent notice on the FG77 Platform prior to the changes taking effect.

The date of the most recent revision to this Privacy Policy is indicated at the top of this page. We encourage you to review this Privacy Policy periodically to stay informed about how FG77 protects your personal data. Your continued use of the FG77 Platform following the publication of any revised Privacy Policy constitutes your acceptance of the updated terms.

If you have any questions, concerns, or requests relating to this Privacy Policy or FG77's handling of your personal data, please contact our Data Protection Officer. FG77 is committed to addressing all privacy-related inquiries promptly and transparently.

You also have the right to lodge a complaint directly with the National Privacy Commission of the Philippines if you believe your data rights have been violated. FG77 encourages players to contact us first so we can attempt to resolve any concerns before escalation.